
Yes. Effective January 31, 2024, Serviform America acquired BG Consulting Services, a diemaking support provider based in Somers, Connecticut. BG Consulting has since been fully absorbed into Serviform America, and its customers are now served directly by the Serviform America team.
No. Barry Gray joined Serviform America's technician team after the acquisition and retired in February 2026. He no longer services Gerber Profile machines and has entrusted his customers to the care of Serviform America.
Serviform America. Former BG Consulting customers get parts, technical service, and support directly from Serviform America's U.S.-based team. Call 844.850.4732 or email info@serviformamerica.com.
With Gerber no longer able to provide parts or support for the Profile, Serviform America helps former BG Consulting customers transition to a replacement machine — including trade-in credit and financing through the Next Step program, with Gerber support from our team while you plan the move.